Delete a paid Hotmail account (Premium version)

September 1, 2007 at 3:43 am 6 comments

Question: How do I delete my paid version of Windows Live Hotmail?

Solution: To delete your paid version of Windows Live Hotmail, you have to end your subscription before closing your account. To end your subscription: (Please note, according to a reader who commented on this post, the following method of cancelling your account does not work. But the reader has provided a phone number for solving this issue. Read the comment here)

  1. Visit the Microsoft Billing and Account Management website, and then sign in with the e-mail address that you want to cancel.
  2. Follow the on-screen instructions to close your Windows Live Hotmail account.


  • If your subscription expires or if you cancel your paid service, your Windows Live Hotmail account reverts to a free account. You can still use this free Windows Live Hotmail account, but your account will be reduced to 5 gigabytes (GB).
  • If you want to cancel your free account after you’ve canceled your paid subscription, follow the steps to close a free Windows Live Hotmail account.

Entry filed under: email, Hotmail, Windows Live.

Delete your free Hotmail account Forward your email from one account to another (Hotmail)

6 Comments Add your own

  • 1. Hope this helps  |  October 14, 2008 at 3:56 am

    If you are trying to terminate the automatically renewed subscription, you must call this number: 866-672-4551. The online subscription cancellation does not work and MS apparently does not provide this number on its website. It does appear on the credit card statement, however, once it’s too late to cancel the subscription and get a refund!

  • 2. 88michael  |  October 16, 2008 at 8:02 am

    @Hope this helps – Thanks for helping out. I have updated the article with your solution.

  • 3. Steve  |  November 11, 2008 at 1:45 am

    Thanks for the phone number! It is the only way to get your subscription cancelled, and it’s not published.

  • 4. tsehay  |  January 4, 2009 at 3:30 pm

    I get another

  • 5. hazza  |  August 19, 2009 at 10:31 pm

    microsoft truly are scumbags

  • 6. Hitson  |  October 12, 2014 at 11:25 am

    the 101th cartel coin crack that I am trying, so.. 1 out of 100 are working 😐


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