Delete a paid Hotmail account (Premium version)
Question: How do I delete my paid version of Windows Live Hotmail?
Solution: To delete your paid version of Windows Live Hotmail, you have to end your subscription before closing your account. To end your subscription: (Please note, according to a reader who commented on this post, the following method of cancelling your account does not work. But the reader has provided a phone number for solving this issue. Read the comment here)
- Visit the Microsoft Billing and Account Management website, and then sign in with the e-mail address that you want to cancel.
- Follow the on-screen instructions to close your Windows Live Hotmail account.
- If your subscription expires or if you cancel your paid service, your Windows Live Hotmail account reverts to a free account. You can still use this free Windows Live Hotmail account, but your account will be reduced to 5 gigabytes (GB).
- If you want to cancel your free account after you’ve canceled your paid subscription, follow the steps to close a free Windows Live Hotmail account.