Tech Help Videos

This week’s freeware pick is Microsoft Shareview. Shareview is a remote desktop program. It will allow you to collaborate and share your applications and your whole desktop. The user interface is easy to use and and learn. You will be required to have a Windows Live ID to use it. Broadband internet connection is recommended but dial-up speeds are still usable (it will be pretty slow) and it is not recommended for a old and slow machine. (This program is currently in beta but quite stable of use)

For a more detailed review of Microsoft Shareview, please click HERE

Question: How can I forward my email from one Windows Live Hotmail to another Hotmail account?

NOTE: Free Hotmail accounts can only forward their email to another Hotmail account. Whereas paid Hotmail accounts can forward their email to many other services like Gmail and Yahoo web Mail.

Solution: To forward your email in Hotmail to another Hotmail account, do the following:

1) Sign into your Hotmail account and make sure that you are using Windows Live Hotmail (not MSN Hotmail).
2)Click on the ‘Options‘ button located on the right side just under the main menu bar. In the drop-down menu, click on ‘More Options‘.
3) Under the ‘Manage your Account‘ heading, click on the ‘Forward mail to another e-mail account‘ link. Tick the option that says ‘Forward your mail to the following e-mail addresses‘. Insert the email address that you want to forward your mail to and click ‘OK‘.
4) Verify that you want to forward your mail to another account by signing into the account that you want your mail to be forwarded to and you will see an email that that wants you verify the operation. Open that email and click on the link in the email and then sign into your account and your email will automatically be forward to your new account. (The process of forwarding email may take awhile)

Video demo of ‘How to forward email to another account (Hotmail) will be published in 3 hours after this post.  

Question: How do I delete my paid version of Windows Live Hotmail?

Solution: To delete your paid version of Windows Live Hotmail, you have to end your subscription before closing your account. To end your subscription:

1. Visit the Microsoft Billing and Account Management website, and then sign in with the e-mail address that you want to cancel.
2. Follow the on-screen instructions to close your Windows Live Hotmail account.

Notes

• If your subscription expires or if you cancel your paid service, your Windows Live Hotmail account reverts to a free account. You can still use this free Windows Live Hotmail account, but your account will be reduced to 5 gigabytes (GB).
• If you want to cancel your free account after you’ve canceled your paid subscription, follow the steps to close a free Windows Live Hotmail account.

Question: How can I delete my free Hotmail account?(New version: Windows Live Hotmail)

Solution: You can delete your Hotmail account through two ways:
1)If you have made up your mind and definitely want your account deleted, please click on this link - ‘Delete Hotmail Account‘. But before clicking on the link, remember to log in first. Once directed to that page, click on ‘Close Account’ and follow the screen instructions.

2) This is another way to delete your account, but a very slow one. For the new version of Hotmail (With the new interface), there is a time-out period of 120days. If you do not sign-in for another 90 days added onto the 120 days (Which equals a total of 210 days), your account will be permanently deleted. So you could just not use/log-in to your account for 210 days your account will be permanently deleted.

Question: I cannot add my web mail account such as Gmail and Hotmail to Outlook Express in Windows XP or Windows Mail in Vista.

Solution: This is because Microsoft is going to replace both Outlook Express and Windows Mail with a new email client called Windows Live Mail. Windows Live Mail is currently in beta but is available for download. Although in beta, it is quite stable to use. Windows Live Mail has a new and modern user interface while adding bundles of new features and integrates much better with your other Windows Live Services. For a detailed review of Windows Live Mail (beta), please click HERE or for screenshots, please click HERE

To download Windows Live Mail, please click HERE
(Windows Live Mail Update: Microsoft will be rolling out a suite of free software that will include Windows Live Mail)

Windows Live Writer is a desktop blogging client. It allows you to add multiple blog accounts. The client is easy to use and has bundles of features. You can add pictures, videos, links, emotions, tables, etc. In addition, you can save drafts, see your posting history, restore articles, view html code, view web view, add tags, add little gadgets and much more. There is all the editing features (Plus a inbuilt spell check) and the things that you expect plus a few little extra neat features.

My Rating — 4 out of 5! 

To download Windows Live Writer, click this link - http://get.live.com/betas/writer_betas

Question: I cannot write nor reply email in Hotmail. I am using Firefox. However,  I can view email. When I try to write or reply email, I am presented with only the ‘Subject’ and ‘To’ boxes. There is nowhere to write my message.

Solution: It is very likely that the problem is caused by an Firefox add-on. ‘AdBlock Plus‘ is one that I has trouble with. If you have Adblock Plus or any other Adblock add-on, disable it for Hotmail and you should be able to reply and write email again.

Question: I cannot add my web email account to my Windows Mail client (Vista) or Outlook Express client (XP). I also sometimes get an error massage that says that the client does not longer support web mail.

Solution: This is partly because there will be a new client called Windows Live Mail. It will be replacing Windows Mail in Vista and also Outlook Express in XP. The new client will be free to download and is available for both Windows XP and Vista. The client is currently in public beta testing. But it is quite stable to use. Windows Live Mail is a much better client and adds more security and features. In addition, it is easy to use and has a very modern look. The new user-interface looks very much like the current Windows Live Hotmail. For a detailed review of Windows Live Mail, visit this blog - The Centre and my stuff  - http://techcentreme.blogspot.com - Have a look in the August Archives or search for Windows Live Mail.